Wholesale Orders

Wholesale orders

Orders, Terms, and Shipping

 

Orders

  • Opening orders require a 250.00 minimum
  • Reorders require a 100.00 minimum
  • a fee of 20% the order total will be applied if the minimum is not met
  • Place orders 8-10 weeks in advance to allow for production

Terms and Conditions

  • 50% of order total must be paid by order submission
  • The final payment is expected the day of shipment or delivery
  • a late fee of 10% order total will be applied 2 days after shipment or delivery
  • Credit cards, checks and Pay-Pal acceptable

Shipping

  • Please allow 1-2 weeks for shipping . Standard shipping is default, but Priority or express can be purchased
  • Shipping will be at purchasers expense
  • Shipping Insurance for the amount of the order total will be provided courtesy of Donovan Pottery
  • All Insurance Claims must be filed within 7 days of receipt of order, and Donovan Pottery must be notified for our records
  • NO RETURNS ACCEPTED AFTER 10 DAYS OF RECEIPT OF ORDER

Defects
All of our wholesale pottery is handcrafted and it should be understood that slight variations in size and appearance are characteristic of handmade pottery. If you feel you received defective merchandise, please notify us within 10 days.

Custom Mugs supplied by Donovan Pottery for The Village Grind in Greenville SC.